Gift cards do not expire. However, in the event you do not use your gift card for a certain period of time, we may be required to turn over the remaining gift card balance to a state under such state’s unclaimed or abandoned property law. See full Terms & Conditions

Gift cards are only redeemable for merchandise on namesakehome.com

Please contact customer service and provide the original purchaser’s full name and email. Our team can retrigger the gift card email to resend to the original email address. Only the remaining balance of a gift card will remain if a gift card is resent. 

Gift card codes are considered currency, so only the customer can see the full gift card code.

Gift cards are final sale and cannot be returned.

Gift cards are fulfilled instantly and cannot be canceled or refunded.

Full refunds will be issued back to the original gift card, as well as any other payment methods used. For partial refunds, the credit cards or debit card will be issued the refund first, and any remaining balance will be returned to the gift card(s). Refunds back to gift cards cannot exceed original gift card amount.

Yes, gift cards may be combined with a discount code. Multiple gift cards can also be used in a single transaction.

Discounts codes and on-site promotions cannot be applied to gift card purchase. This includes military discount codes, trade discount codes, and all promotional discount codes.

Yes, provided there is still a balance remaining on the card.

Yes, you can apply multiple gift cards at checkout.

Once a gift card is used up, no more funds may be added back to the card and a new gift card will need to be issued. In the event that an order paid for by a gift card is returned, then the original amount will be reissued to the gift card.

At this time, Affirm is not available to use on gift cards.

Yes, gift cards apply to your entire order.

At this time we are unable to issue gift cards for gift purchases.  If your order is within our 30 day policy, and you have your original order number or ship to address that matches your order, we are happy to initiate a one-time exchange of your product. Exchanges for higher priced items will incur additional costs. Please see our Return & Exchange policy here