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Most orders will be shipped via UPS. Delivery time is 5-8 business days. No signature is required for this delivery.
Orders including oversized items (list of items in Shipping Policy) will be shipped by a large parcel carrier. A signature may be required for your area, in which case the carrier will contact you to make an appointment. Delivery time for these orders is 10-20 business days unless otherwise stated. Final local delivery to your home may extend past the ETA date on your shipping confirmation.
Oversized items also require an additional "Oversize Fee" due to the extra handling required for delivery. This charge is noted when you add your item to cart.
Please note that rates are subject to change; please check the rate before finalizing your order.
For a full list of our shipping rates, see our Shipping Policy.
We bought a Wesley Farmhouse Crib end of 2023. I suppose this has been discontinued since then and I reached out to the Namesake team to find out about a conversion kit to toddler bed. They gave me info on another one that would work and is compatible with the Wesley Farmhouse - it was not. Does not work and now I am out $150 plus buying a product that does not work and will just sit there. I would consider buying from a different company a crib all together so that this is not a concern. However, I do have to say the customer service team is very timely and prompt and responds right away.
Hi Vini,
Thank you for sharing your experience with us. We’re truly sorry that the Toddler Bed Conversion Kit (M20799) was not compatible with your Wesley Farmhouse Crib after you were advised that it would work. We understand how frustrating and disappointing it must be to purchase a conversion kit expecting it to fit, only to find that it does not.
We’re glad to hear that our Customer Care team has been timely and responsive, and we appreciate your kind words about their service. A member of our team has reached out to you directly to learn more about the issue and work toward making this right.
Your feedback is incredibly valuable, and we’ve also shared it with our Product team to help improve compatibility information and prevent similar experiences in the future.
– The Namesake Customer Care Team