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Most orders will be shipped via UPS. Delivery time is 5-8 business days. No signature is required forΒ this delivery.
Orders including oversized items (list of items in Shipping Policy) will be shipped by a large parcel carrier. A signature may be required for your area, in which case the carrier will contact you to make an appointment. Delivery time for these orders is 10-20 business days unless otherwise stated. Final local delivery to your home may extend past the ETA date on your shipping confirmation.
Oversized items also require an additional "Oversize Fee" due to the extra handling required for delivery. This charge is noted when you add your item to cart.
Please note that rates are subject to change; please check the rate before finalizing your order.
For a full list of our shipping rates, see ourΒ Shipping Policy.
This crib is great! Very easy to put together, great instructions and the crib is hefty. The mattress is easy to move up and down, just make sure you have two people. The color white is a more warm ivory than a pure white.
I ordered this crib thinking it was white based off of the stock pictures. When I opened the box it is a very creamy tan color. All of the pictures make it appear white. Wished they would have included more detailed pictures that showed it true color. And it was final sale so I canβt return
Hi Cassidy,
We sincerely apologize for the confusion regarding the color of the Brimsley Tambour 3-in-1 Convertible Crib. We take great pride in our furniture quality, and we're deeply concerned to hear that this piece did not meet your expectations. We understand how frustrating it is when a product falls short of what you deserve. We've reached out to you directly to learn more about your specific concerns and work towards making this right.
Thank you for bringing this important issue to our attention.
-The Namesake Customer Care Team
I was expecting this crib to be white given the pictures and description but when I opened it up it was more beige or tan, the color kind of messed up the nursery but we choose to keep it. When we opened it up and lifted the crib out of the box the top rim tore right off, thankfully we were able to fix it. It is a nice crib but for the price I was a little disappointed
Hi Nadia,
Thank you for sharing your thoughts about the Brimsley Tambour 4-in-1 Convertible Crib. We truly understand your frustration with the color not matching your expectations and how that affected your nursery design. We know how crucial it is for the crib to align perfectly with your vision for the space. Please note that the Brimsley crib is only offered in Warm White Finish.
We're also sorry to hear about the damage to the top rim during unpacking. While we're relieved you managed to fix it, we recognize how upsetting that must have been, especially considering your investment in this piece. We want to assist you with this matter. Kindly complete our Replacement Parts Form at https://namesakehome.com/pages/parts so we can help with the damaged rim and explore options regarding the color concern.
We appreciate your candid feedback about the crib's quality and the issues you faced β itβs invaluable for us and other customers considering this crib for their nursery.
I took my time to find a white crib that met my expectations & I thought I found what I was looking for with the Brimsley. This crib is not White at all. Nor is it a warm white. It is ivory/beige ish. So disappointed that the images fail to reflect the actual color of the product. Not at all what I envisioned for my babies nursery.
Hi Melissa,
Weβre truly sorry to hear that the Brimsley cribβs finish did not meet your expectations. We understand how disappointing it must be, especially after taking the time to find the right white crib for your babyβs nursery.
The Brimsley is finished in Warm White, which has a softer, warmer tone rather than a bright, true white. However, we understand that the color may appear different in person than expected based on the images online.
Your feedback is incredibly valuable, and weβve shared your comments with our Product team for review, particularly regarding how the finish is represented in our product photography.
Thank you for taking the time to share your experience with us.
β The Namesake Customer Care Team