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Most orders will be shipped via UPS. Delivery time is 5-8 business days. No signature is required for this delivery.
Orders including oversized items (list of items in Shipping Policy) will be shipped by a large parcel carrier. A signature may be required for your area, in which case the carrier will contact you to make an appointment. Delivery time for these orders is 10-20 business days unless otherwise stated. Final local delivery to your home may extend past the ETA date on your shipping confirmation.
Oversized items also require an additional "Oversize Fee" due to the extra handling required for delivery. This charge is noted when you add your item to cart.
Please note that rates are subject to change; please check the rate before finalizing your order.
For a full list of our shipping rates, see our Shipping Policy.
After less than 3 months of use I am seeing visible sagging and an indent in the center of the mattress. I purchased this specifically to fit the namesake mini crib I purchased. I’m disappointed and wondering if this is still safe.
Hi Kaitlin,
We're sorry to hear about the issue with your mattress. This item is still under warranty, so we’d be happy to help! Please fill out our parts request form, and our team will take care of it for you: https://namesakehome.com/pages/replacement-parts-form
Thanks again for your feedback, your experience matters to us.
-The Namesake Customer Care Team
Great baby mattress