I love the look of the chair and the material—it’s comfortable and very well made. What I wish were better is the massage feature. During the Black Friday sale, they offered 20% off $2,000, so after also purchasing a crib and mattress, the chair came out to around $1,200. Because of that, the extra $200 for the massage and heat upgrade wasn’t enough of a reason for me to return it.

Still, the upgrade isn’t worth the full $600 price difference. The “massage” feels like weak air being pushed against your back, and the heat gets so hot that it becomes uncomfortable. I really wish the massage and heat functions worked better, especially considering how much more they normally cost. I also tried the Willa Plus in store, and it’s absolutely worth saving the extra $600 and choosing that model instead.

Purchased the Willa with heat and massage. Were I to do it over, I would save the money on both features. The massage function doesn’t do much and is loud, so irritates my baby when it’s on. The heat is extremely hot and not adjustable at all. I weigh 125lbs and can feel all of the springs or coils in the seat. It’s a white fabric and arrived with dark scuff marks in several areas. Rocking feature does help my baby get to sleep, but it doesn’t work in recline. Not what I expected for a piece of furniture in this price range. This will likely be our first and only purchase from this brand.

We could not be happier with our purchase. We went with the ivory boucle fabric and it is so beautiful in person. Baby has already had a couple spit up incidents and the chair cleaned up like a dream. It is so comfortable as well, making those overnight nursing sessions a little more bearable. Overall this was such a great investment for our nursery!